United Airlines Epic Fail

 Business, Featured, Travel, Weather  Comments Off on United Airlines Epic Fail
Jun 022013
 

UnitedAirlinesPlanesLast week I flew to Chicago to attend a professional conference. I was sent along at the last-minute, and didn’t have a lot of time to work out the details of the conference, so I’d just planned to take the last flight home Wednesday evening.

It was raining in Chicago last Wednesday, so it will be no surprise that nearly every flight was delayed. My flight was scheduled to depart at 7:32PM CDT and arrive in Tampa at 11:14PM EDT. The conference was over right around noon, so our sales person in Chicago gave me a ride to the airport, and we stopped and had lunch along the way.

I arrived at O’Hare around 1:30. Although I’d checked in on-line, I checked in again at a kiosk. In the past, during that kind of on-site check-in, it would automatically put you on standby for earlier available flights. There was a flight scheduled to leave about 2:30PM, but it was already delayed to around 4:00PM. The kiosk didn’t present me with the standby option.It did however, notify me that my flight was potentially over-booked, and asked me if I’d be willing to volunteer for a later flight (meaning the next morning), for a $200 voucher. I declined.

I went through security, and just headed to the posted gate. Of course, no one from United was at the gate, and actually there wasn’t much of anyone at any of the nearby gates.

I headed back up the concourse to the customer service counter. It didn’t seem the line was very long, but was I in for a surprise. There were a series of kiosks there as well, and you were supposed to check in on those, and you got a ticket telling you when to come back to actually get waited on by a person. My wait-time for that privilege was 2 hours and 3 minutes. Lest you think I’m kidding, the actual ticket is below. Continue reading »

A Rambling Blog

 Election, Featured, Politics, Technology, Travel  Comments Off on A Rambling Blog
Jun 142008
 

I don’t get a ton of traffic on this site, and have always been disappointed with the lack of comments. I get a few, but I know I have opinionated friends, and would expect a little more from them. I suspect one of the reasons is that this blog is so far ranging in the topics I write about.

I’ve read some good articles lately on blogging, and most say to narrow the focus of your blog. The people writing these articles do have very widely read blogs, so one must give them their props. I can’t say I disagree with them, but one of the things I notice is that most of them maintain multiple blogs, and each blog is for a different topic. So, like me, they write on a wide range of topics, but do so on a multitude of blogs.     Continue reading »

Visit to Minneapolis

 Business, Places  Comments Off on Visit to Minneapolis
May 162008
 

I’ve been in Minneapolis since Wednesday afternoon. I flew in to for a work related conference, and gave one of the presentations. I got great reviews from the people that attended the sessions, all saying it was better than the other “snoozers” they attended yesterday afternoon.

I had dinner Wednesday evening with an old friend from the professional association I was involved in. It was good to get together with him and catch up on everyone. He’s now retired, so he seems to do the best job of keeping tabs on everyone, despite the fact that he and his wife are on the go all the time on all sorts of adventures. I hope when I get his age, I can retire and have the fun he’s having.

I’m at the Minneapolis airport now waiting on a flight to Chicago. This has to be one of the poorest designed airports I’ve been in here in the U.S. Even the parking deck that houses the rental cars has the worst traffic flow imaginable. I believe putting the rental car places there was an after thought.

Getting around in the terminal is somewhat confusing, and one is constantly going up and down. The people, as you might expect, were generally very nice. I just wish they’d designed a better airport.

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